{"id":4576,"date":"2022-05-27T18:46:40","date_gmt":"2022-05-27T16:46:40","guid":{"rendered":"https:\/\/serlim.net\/site\/empresa-limpieza\/"},"modified":"2026-02-17T17:35:31","modified_gmt":"2026-02-17T16:35:31","slug":"cleaning-company","status":"publish","type":"page","link":"https:\/\/serlim.net\/site\/en\/cleaning-company\/","title":{"rendered":"Company"},"content":{"rendered":"

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Company<\/h2><\/span>
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24-hour cleaning service company, 365 days a year<\/h2><\/span>
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We are pleased to introduce Serlim, a company with more than 20 years of experience specializing in cleaning and comprehensive maintenance services for all types of facilities: buildings, commercial premises, industrial spaces, and more.<\/p>\n

Our commitment to quality, sustainability, and efficiency has allowed us to establish ourselves as a benchmark in the sector. We have a highly trained team that applies the most appropriate treatments in every situation, ensuring not only cleanliness but also the preservation and value of your spaces.<\/p>\n

Our operational structure, with centers in Madrid, Castell\u00f3n, Valencia, and our headquarters in Terrassa (Barcelona), enables us to offer a close, agile service tailored to each client. We invite you to learn more about our services, and we will be pleased to arrange a visit or meeting to explore how we can add value to the maintenance and image of your facilities.<\/p>\n<\/div>

Download the Quality, Environment, and Occupational Risk Prevention PDF >><\/span><\/a><\/div><\/div><\/div><\/div><\/div>
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Quality management<\/h2><\/a><\/div>
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At our cleaning service company, we work under parameters that guarantee our clients quality management and commitment from our team.<\/p>\n

First, we carry out a preliminary assessment to determine the client\u2019s real needs.<\/p>\n

After the hiring of our cleaning services, communication and reporting to the client are one of our priorities. Therefore, we provide periodic quality measurement reports and also schedule follow-up meetings and improvement analysis at every level of coordination.<\/div><\/div><\/div>

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R&D Innovation and Development<\/h2><\/a><\/div>
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The cleaning and maintenance services company Serlim implements innovative systems and tools to develop its services with the highest levels of efficiency and effectiveness.<\/p>\n

Time control system:<\/strong> staff clock in and out by calling a number from the client\u2019s phone at no cost, both at the start and end of their shift. With this method, our headquarters monitors compliance with schedules, days, and working hours.<\/p>\n

Specialized software<\/strong> for cleaning service management.<\/p>\n

Route application optimization.<\/strong><\/p>\n

Use of new products that improve service performance.<\/strong><\/p>\n<\/div><\/div><\/div>

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Action protocol<\/h2><\/a><\/div>
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Todo el proceso de control y actuaci\u00f3n se centraliza desde nuestras oficinas en Terrassa, nuestra demarcaci\u00f3n es Barcelona y su provincia.<\/p>\n

Acceso a INFOCOL<\/strong>, y recepci\u00f3n de los partes de trabajo diario. A excepci\u00f3n de las urgencias que son comunicadas directamente a la empresa.<\/p>\n

1)<\/b> Comunicaci\u00f3n al dpto. de producci\u00f3n y responsable de zona.<\/p>\n

2)<\/b> Nos ponemos en contacto con el perito de la zona correspondiente para que nos informe de todas las incidencias y trabajos a realizar.<\/p>\n

3)<\/b> Serlim se pone en contacto con el cliente y a la mayor brevedad se realiza el servicio.<\/p>\n

4) <\/b>Un departamento de control de calidad verifica la conformidad del cliente con el trabajo realizado, tanto en la efectividad del servicio como en la rapidez del mismo.<\/div><\/div><\/div>

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